He highlights how sustainability, collaboration, and innovation can strengthen Indonesia’s journey and tourism business.
Tourism and hospitality are amongst probably the most dynamic drivers of Indonesia’s economic system, with innovation, sustainability, and visitor expertise on the core of its competitiveness. From infrastructure design to enterprise methods, the sector should adapt to world tendencies while defending native tradition and communities.
Providing his invaluable insights is Dick Bernardi, Head of Tasks, Mission Administration, Indonesia at CBRE. With a background in mechanical engineering, he has broadened his experience to embody mission administration, enterprise growth, environmental sustainability, and finance.
He’s licensed as a mechanical engineer skilled by LPJK and as a inexperienced constructing skilled by each the Worldwide Finance Company of the World Financial institution Group and the Inexperienced Constructing Council Indonesia, reflecting his dedication to sustainable and modern mission supply.
As a decide on the TDM Journey Commerce Excellence Awards 2025 – Indonesia, Bernardi mentioned how sustainable initiatives, efficient collaboration, and rising tendencies can form the way forward for the business in Indonesia.
Together with your experience in mission administration, how can well-designed and sustainable infrastructure initiatives improve the expansion and competitiveness of Indonesia’s journey and tourism sector?
Good infrastructure is the spine of tourism. When initiatives are designed sustainably, they not solely improve customer experiences but additionally shield Indonesia’s cultural and pure property. This creates long-term worth for traders, communities, and the vacation spot itself—making Indonesia extra aggressive globally.
Which enterprise growth methods have confirmed best in delivering profitable tourism and hospitality initiatives?
Collaboration is vital. Profitable initiatives are constructed on early engagement with all stakeholders, together with builders, operators, authorities, and native communities. Having a transparent visitor journey, backed by market insights, and the pliability to adapt ensures lasting success.
What are the simplest methods to embed sustainability into tourism operations to create lasting advantages for locations and communities?
Sustainability have to be a part of the DNA, not an afterthought. Customary practices like eco-friendly design and waste discount are important, however so is empowering native provide chains and communities. Schooling for each workers and company creates long-term impression.
In your view, what components outline an distinctive buyer expertise in journey and hospitality?
Seamless service and real human contact. Friends need effectivity, however additionally they bear in mind heat, authenticity, and considerate design. In the long run, it’s the folks and small gestures that make a keep unforgettable.
Trying forward, what rising tendencies ought to Indonesian journey firms give attention to to remain aggressive?
Digital transformation and AI are reshaping the traveller journey. Wellness and sustainability have gotten decisive elements for travellers, particularly youthful ones. Home tourism can also be rising quick—high quality and authenticity will set the winners aside.
As a decide on the TDM Journey Commerce Excellence Awards 2025 – Indonesia, what key qualities will you prioritise when evaluating the nominees?
Innovation with measurable outcomes, robust sustainability practices, and customer-centric pondering. I’ll additionally worth collaboration and the way initiatives encourage the broader business. The perfect nominees will present how Indonesia can shine on the worldwide stage.
